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Digital signatures in the field, work orders and inspections signed on the spot

Maintenance worker showing a tablet to a customer with a completed work order ready for a digital signature

In property maintenance and construction, customers increasingly want to sign off on completed work right then and there, not wait for a paper form to arrive by post or travel through email. When the signature happens on a tablet or phone at the site, documentation is saved immediately and nobody needs to chase down a lost sign-off slip afterward.

Published 2026-10-06

The paper round slows everything down

When a maintenance worker closes out a site and the customer confirms the job is done, the moment is brief. If sign-off requires a printed form, a scan and an email thread, the process stretches into days, and the invoice waits along with it.

On a construction site, an inspection report can pass through several parties before an approval becomes official. Every extra step is a chance for error, loss or delay.

In property maintenance, customer trust is built largely on the customer knowing what was done and when. A clear, immediate sign-off in the field is part of building that trust.

Mobile signing as part of the field form

In Raslak Hub, field forms and inspection reports are designed with mobile signing in mind. When the job is done, the worker opens the work order on their phone or tablet and asks the customer to sign directly on the screen.

The signature is saved to the document and goes straight to the project record, no separate scanning, no email chain. The inspection report, customer approval or job acceptance is immediately part of the site's documentation.

The same workflow fits situations where more than one party needs to approve the same document: for example, at a contract inspection the client's representative signs the form in the field before it is archived to the project.

Inspection reports on a construction site

Construction sites run regular inspections: framing stage, roof structure, building systems. Each one produces a report that needs sign-off from the relevant parties before work moves to the next phase.

When the inspector fills in the form in Hub and the client signs on the tablet screen, the report is complete and archived within the same visit. The site can move forward without waiting.

Deviations and observations are recorded in the same document alongside photos. The signed report with photo attachments is available later for warranty matters or authority inspections.

Property maintenance visits, acceptance on the spot

On a property maintenance visit, the customer or building manager often wants to know what was done and accept the work before the technician leaves. A work order shown on a tablet lists the actions taken, materials used and photos logged.

Sign-off during the same visit means the basis for invoicing is in order right away. The customer's signature is evidence that the work has been accepted, which reduces disputes after the fact.

If an additional need is found during the visit, a water damage issue or a faulty unit, it is recorded with a photo in the same document before the signature is given. The customer sees the situation and decides on next steps immediately.

Documentation straight to the project

A signed document does not stay on the worker's phone or in an email inbox. It is saved directly to the relevant project or site record in Hub, where it can be found later without searching.

This matters especially on sites where multiple workers make visits over time. All inspections, sign-offs and approvals are in one place in chronological order.

When it is time to send the invoice, the documentation is ready in the background. If a customer asks what the invoice covers, the answer is in the signed documents, not in a memory-dependent explanation.

Up and running in the field the same day

Raslak Hub costs 69 euros a month for the main user and 22 euros for each additional user. The trial period is 14 days and getting started needs no consultant: you add sites, invite workers and log the first visit the same day.

No setup fee, no lock-in. Try it on your own site.

No setup fee, no lock-in. Try it on your own site.

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FAQ

Can work orders, inspection reports or customer approvals be signed digitally in the field using Raslak Hub?

Yes. Field forms and inspection reports are designed with mobile signing in mind, so a customer can sign on the tablet screen to confirm job completion or approve an inspection right during the visit. The paper sign-off round is eliminated and documentation is saved directly to the project.

Where does a signed document get stored?

The signed document is saved directly to the relevant project or site record in Hub. It is available later alongside other visits, inspections and sign-offs in chronological order.

Does mobile signing work on any device?

Hub runs in the browser and as a home-screen app on any phone or tablet. The worker or customer can sign with a finger or stylus on any touch-screen device.

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